Job Description

Dover Dodge is seeking a part-time receptionist to join our team. The ideal candidate will have a strong background in customer service and a passion for the automotive industry. As a receptionist, you will play a crucial role in providing excellent customer service and maintaining the front desk operations of our dealership. Hours: Monday-Friday 5 PM - 9 PM and Saturdays 9 AM - 6 PM. Saturday's are required.

• FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University
• Excellent work environment
• Employee discount plans on purchases and services
• Competitive wages, commensurate with experience

• Greet and assist customers as they enter the dealership, ensuring a positive first impression.
• Answer and direct phone calls to the appropriate department or individual.
• Handle and distribute incoming mail and deliveries.
• Schedule and confirm appointments for sales department.
• Maintain the cleanliness and organization of the front desk and reception area.
• Assist with various administrative tasks such as data entry, filing, and scanning documents.
• Provide support to sales and service departments as needed.
• Follow up with customers to ensure satisfaction with services provided.
• Other duties as assigned by management.

• High school diploma or equivalent.
• Prior customer service experience, preferably in the automotive industry.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and other computer applications.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Professional appearance and demeanor.

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