Job Description

Coordinator

Full-Time, In-Office

WHO ARE WE ?

My Utilities has revolutionized one of the most stressful processes - moving into a new home - by making it easy to select and establish all of the utility services customers need in their new home or apartment: electricity, internet, cable/tv, security, insurance, gas, and water. We have a super fun and intentional culture that focuses on people first. We care for our staff by keeping the workplace fun with happy hours, and celebrating everything else! We develop our team with intentional development plans and mentorship that help them hit their personal and professional goals.

WHAT’S THE JOB ?

• Support the sales team in a variety of administrative tasks while maintaining confidentiality at all times
• Be kind, courteous, and smart in all customer interactions
• Manage and support our clients and team by making multiple outbound calls, texts, and emails each day — no face-to-face with customers, just friendly teamwork with coworkers!
• A stable role with clearly defined responsibilities and limited scope for advancement.
• Create an awesome customer experience by serving as the main point of contact for any requests or questions

To learn more about MyUtilities, check out our website and socials here .

Requirements

WHO ARE YOU ?

• You are a multitasker who thrives in a fast-pace environment while staying organized 
• You have maximum of 3 years of sales support or administrative experience
• You have excellent communication skills, ready to hop on a call or send a email at any time
• You have a natural desire to serve and support those around you
• You want to succeed and are determined to make it happen 
• You enjoy working on the computer and have basic computer skills [aka typing, spreadsheets, and etc]
• You align with our core values: others-focused, grit, integrity, and excellence in everything
• You are looking for a long-term, steady position without little to no changes in responsibility or level
• You are fluent in both Spanish and English, able to effortlessly switch between languages to deliver an outstanding customer experience (preferred, but not a requirement)

Benefits

WHY US ? 

This position is a full-time, in-office position in Dallas, TX, on a team full of fun personalities, lots of laughs and even occasional coffee runs. Our training program is intentionally designed to ensure you are fully-equipped and confident in starting your role.

• We want to see your face everyday - see you in the office!
• Your pay is a base salary at $42,000
• Paid time off (PTO) and paid holidays
• Insurance: Health, Dental & Vision
• No weekends or nights! Our office is open Monday - Friday. 

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